1 reviews | Active since Aug 2020
STA TRAVEL - DECLARED INSOLVENCY,MONEY GONE
BOOKING ***
I would like to enquire on the following:? 1. Has STA travel South Africa filed for liquidation? 2. If yes then please let me know who would manage the companies liquidation? 3. If you need to cancel this booking due to not being able to fulfil the terms thereof, can you then please send me an email so that I can claim my travel insurance please? 4. Is this booking transferrable to any other company that would be able to fulfil my booking? 5. Would South Africans get their money back or not or partly? 6. And lastly please state why you have not given back our money as initially requested as this was clearly possible as our money was paid in cash into your account. As of May this year you changed your refund policy, very well knowing that the clients will lose their money? Why were you not honest and stated that this may possibly happen so that people would have known about making an overall informed decision? 7. You have in fact received my money that you had from the bookings plus the airline back and you actually issued a travel voucher but this is not valid as you knew you would not be able to keep the company afloat. 8. Regardless of this you have tarnished the industry, you have tarnished your name and you have blatantly ****. I need an answer on my money! It is not your money it is my money!!!!
