1 reviews | Active since Jul 2011
STA TRAVEL - DECLARED INSOLVENCY WEBSITE IS DOWN MONEY IS GONE
BOOKING *** Good Morning, I would like to enquire on the following:? 1. Has STA travel South Africa filed for liquidation? 2. If yes then please let me know who would manage the companies liquidation? 3. What will happen to my travel voucher that you sent me? 4. If you need to cancel this booking due to not being able to fulfil the terms thereof, can you then please send me an email so that I can claim my travel insurance please? 5. Is this booking transferrable to any other company that would be able to fulfil my booking? 6. Would South Africans get their money back or not or partly? 7. And lastly please state why you have not given back our money as initially requested as this was clearly possible as our money was paid in cash into your account. As of May this year you changed your refund policy, very well knowing that the clients will lose their money? Why were you not honest and stated that this may possibly happen so that people would have known about making an overall informed decision? 8. You have in fact received my money that you had from the bookings plus the airline back and you actually issued a travel voucher but this is not valid as you knew you would not be able to keep the company afloat. 9. Please answer the above so that I can seek my money back at least from my travel insurance as currently you are standing in my way of doing so as when cancel this trip the insurance will pay me nothing but if you cancel this trip then I am able to claim. 10. Regardless of this you have tarnished the industry, you have tarnished your name and you have blatantly ****. I need an answer on my money! It is not your money it is my money!!!! I eagerly await a response! Tel ***
