STA travel are *****'s

I like many other people made a booking with STA travel. To go to Thailand. When I heard STA was deciding on closing . I took action and started contacting the hotels and airlines to ask if my booking were still available. I was told that STA canceled all booking and haven't made any payments to the hotels or airlines. I contacted the contact number that was available on the STA website ( ***) I spoke to a lady that took down all my details and promised that someone would get back to me. This was 2 weeks ago. I have emailed and no response. Today I tried to contact the same number again and this number is also out of order. I am very disappointed with the way this is being handle. I feel that STA travel are *****'s and have ****** the money and won't give it back. . I asked that lady what is the way forward from here and the only response was the board is still busy .They could have at least have booked our holidays and paid it so that we could have take the necessary steps from there. I understand that there are a lot of people that have booking with them but no communication at all and only communication available is now disconnected as well. They say they will contact you but they don't my trip is at the end of this month and no communication has been made in anyway.