STA does not want to refund

Unfortunately there is isnt the option for a 0 out of 10 because that's the only appropriate rating for the STA Tygervalley branch.

From Ryno, the consultant to the manager Ash, disgustingly poor service. No communication whatsoever. Deliberate and intentionally did not cancel my booking as requested and confirmed. I cancelled on 16 March, awaiting my refund which were to take 7 to 10 working days, only today for the so-called manager to send me an email with 'options' , either deferring the travel, holding the credit, or refunding. Refund would then take 30 working days.

They deliberately did not cancel my booking in the sly hope that I would change my mind.

It is this ********* and immoral nature that will be your downfall and I sincerely hope that there will be unfortunate consequences for those responsible.

No wonder, with so many negative reviews, they do not want to claim their business on Hellopeter.