

St Michaels Sands Hotel
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Hellopeter has tracked St Michaels Sands Hotel across 8 reviews. St Michaels Sands Hotel hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used St Michaels Sands Hotel? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2026
I booked with St. Hotel and paid R2250. The function was cancelled in time. I have contacted them multiple times requesting a refund. I have received zero response. No acknowledgement, no apology, no refund. This is unacceptable customer service. I sent a final notice giving them 24hrs to either refund the R2250 or arrange compensation. Still nothing. I am now escalating to the KZN Consumer Affairs Office. Do NOT book with St. Hotel if you expect service or basic communication after they take your money. Disrespectful and unprofessional.
1 reviews | Active since Jun 2026
I booked with St. Hotel and paid R2250. The function was cancelled in time. I have contacted them multiple times requesting a refund. I have received zero response. No acknowledgement, no apology, no refund. This is unacceptable customer service. I sent a final notice giving them 24hrs to either refund the R2250 or arrange compensation. Still nothing. I am now escalating to the KZN Consumer Affairs Office. Do NOT book with St. Hotel if you expect service or basic communication after they take your money. Disrespectful and unprofessional.
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