

Saint Lucia Estuary (St Lucia)
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2016
This review is not directly for booking.com but for one of their listings. We arrived at La Dolce Vita in St Lucia KZN South Africa, and was greeted by Janine, we had booked for 4 adults and 2 children. Upon arrival at 11am we informed her that 2 family member from Richard's bay will be joining us for supper which she okayed. At 7pm she and a fellow resident banged our door and barged into the unit,stating that they have received 3 complaints thus far(not stating what they were) and that the extra ppl need to leave immediately, as no visitors are allowed as per the body corp despite Janine agreeing upon our arrival.Not to cause any issues,the 2 guests left peacefully. Thereafter the 2 ladies continued to say all occupants must leave within 10min or else they will call security. I am 4 months pregnant,my husband pleaded that they give us 30min to vacate they refused and said we need to 'get out'. We were terrified as we were ousted and treated in a derogatory manner. I am sad to say St lucia as beautiful as it may be is still a hard core ****** town. We were kicked out whilst the other residents looked on and were entertained and laughed to see Indians being embarrased and harrassed. We drove 3 hours back home on Christmas eve.No remorse ,no compassion,no refund. Sick world we live in. Inhumane treatment by ****** St lucia residents. We are good standing citizens of South Africa and have traveled the globe only to be treated so poorly in our own country. Are we really a rainbow nation??
1 reviews | Active since Dec 2016
This review is not directly for booking.com but for one of their listings. We arrived at La Dolce Vita in St Lucia KZN South Africa, and was greeted by Janine, we had booked for 4 adults and 2 children. Upon arrival at 11am we informed her that 2 family member from Richard's bay will be joining us for supper which she okayed. At 7pm she and a fellow resident banged our door and barged into the unit,stating that they have received 3 complaints thus far(not stating what they were) and that the extra ppl need to leave immediately, as no visitors are allowed as per the body corp despite Janine agreeing upon our arrival.Not to cause any issues,the 2 guests left peacefully. Thereafter the 2 ladies continued to say all occupants must leave within 10min or else they will call security. I am 4 months pregnant,my husband pleaded that they give us 30min to vacate they refused and said we need to 'get out'. We were terrified as we were ousted and treated in a derogatory manner. I am sad to say St lucia as beautiful as it may be is still a hard core ****** town. We were kicked out whilst the other residents looked on and were entertained and laughed to see Indians being embarrased and harrassed. We drove 3 hours back home on Christmas eve.No remorse ,no compassion,no refund. Sick world we live in. Inhumane treatment by ****** St lucia residents. We are good standing citizens of South Africa and have traveled the globe only to be treated so poorly in our own country. Are we really a rainbow nation??
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