Bad bad bad service experience!!!

Our daughter is in the oncology ward fighting for her life. Staff is excellent but service is slow due to being short staff I believe and not getting the support they need from management. The power plug that must supply power to the bed and equipment is not working. Been reported and maintenance came in and it is now a month later and is still not working. I brought my own multiplug to help. The room is facing east and get full morning sun. The heat is extremely high in that room. The aircon broke and management do nothing. We brought in our own portable aircon to cool her room down. The mens public toilet just outside the ward has been out of order for a month. The garden on the outside is dirty from accumulation not just from a gust of wind. Security staff is more on their phones than doing their work. Family members car was broken into within the parking area. A dead bird is rotting and sting right next to footpath leading to the main entrance. I am heartbroken and sad to see my daughter fighting for her life in conditions like this. Great big thanks to the staff that try their utmost best. But working under conditions like this will maybe also make me look the other way or just give bad service like the management. Complaints department do not even answer their phones.