No paid up letter after 7 months

Pathetic customer service and all round lack of knowledge. They employ people who cannot assist you in any facet of their line of work. The customer service representatives who work for SSDA are merely there to recycle lies over and over in order to delay the outcome. I was promised a paid up letter after I made payment. It was promised within 21 days. I can no longer reach the customer service associate who has been lying to me for the past 7 months as her mail box is conveniently full. This company has no regard for the well being of the economy or it’s people especially post pandemic when people need to be getting back on their feet and improving their credit scores. This is undoubtedly the worse business I have ever come across and it’s an absolute shame that Cell C and other companies do business with SSDA when accounts go into default.