REALLY BAD SERVICE

Hi All - i would like to share my really bad experience that i have had with SSanyong East Coast - I had my car taken in on the 8th July 2015 and to date 20 July 2015 my car is still in. My breaks failed in my vehicle.. I called in to check on the progress the afternoon about 3:30 pm to enquire the progress and was told that they have not seen to my car as they have a long line of vehicles that were pre-booked. i called the next day around 12pm and was told that my breaks needed to be replaced as my my discs fell away from the car. Due to the fact that i drove the car in that condition the calipers were damaged. i have been awaiting the repairs to my vehicle as the dealership could not manage to get approval from the warranty company. i have a 5 year warranty and a maintenance plan. i had to intervene and called both Liquid Capital and AMH to get the approval. the team at East Coast have a dont care attitude. They will not go the extra mile to ensure customer service. Communication is not their strong point. i have been minus a car as they dont give courtesy vehicles