NM
Ntombozuko M

1 reviews | Active since Jun 2013

13 Jul 2015, 14:58

******

On the 30/06/2015 and 01/07/2015, a debit of R99.99 (on both days) was deducted from my bank account. When i contacted them on the 02/02/2015 to query the debits, I was told that the money was deducted on behalf of amazing vouchers. I told them I never signed anything with amazing vouchers and I never gave them any consent to take money from my bank account. I was told that an investigation will take place, and should take 3-4 days to get my money refunded to me. I phoned them again on 06.07.2015 and the 09.07.2015 because the money was still not in my bank account. On the 09.07.2015 Charity Ndlovu (the operato/receptionist) assured me that her manager has said she was going to refund my money on Friday the 10th July 2015. Today is the 13-07-2015, I have phoned SS Direct 3 times and requested to speak to the manager but she has refused to speak to me.<br> <br>

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