

SRD Service Centre
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2026
To whom it may concern I'm an unemployed Father of one daughter and dearly at times on the SRD GRANT RELIEF PROGRAM to set in and produce relief to my STATUS. My problem is at times I include the SRD GRANT RELIEF PROGRAM into my monthly calculation and get disappointed when they don't comply with what they promise to the EDUCATED UNEMPLOYED YOUTH of RSA * I have unanswered appeals stretching back to April 2023 but in their rules and regulations they purely pledge and I quote if an appeal has been successfully received it undergoes 60 to 90 days investigation and resolution. please assist me I have 4 unresolved appeals * April 2023 * April 2026 * January 2024 * May 2026 Not that I don't apply for jobs I do every 2nd or when opportunity arises my environment disadvantage & poor and I am young MAN full of positive expectations for the near future please assist anyone who can hear. yours sincerely Mr Ngalo
1 reviews | Active since Jan 2026
To whom it may concern I'm an unemployed Father of one daughter and dearly at times on the SRD GRANT RELIEF PROGRAM to set in and produce relief to my STATUS. My problem is at times I include the SRD GRANT RELIEF PROGRAM into my monthly calculation and get disappointed when they don't comply with what they promise to the EDUCATED UNEMPLOYED YOUTH of RSA * I have unanswered appeals stretching back to April 2023 but in their rules and regulations they purely pledge and I quote if an appeal has been successfully received it undergoes 60 to 90 days investigation and resolution. please assist me I have 4 unresolved appeals * April 2023 * April 2026 * January 2024 * May 2026 Not that I don't apply for jobs I do every 2nd or when opportunity arises my environment disadvantage & poor and I am young MAN full of positive expectations for the near future please assist anyone who can hear. yours sincerely Mr Ngalo
1 reviews | Active since Sept 2025
I would just like to say that for the past couple of years. . I have been trying to change or update my SRd details on the website and to no help from custom care service it's just been 1 phone call after the next. . 1 email after the next. . no help at all. . Go to the office near me and they too cannot assist. . As a single unemployed mother of 3 kids. . This money actually helped me. . Now what happens? With all that outstanding money that I cannot get? No help from the system at all. .
1 reviews | Active since Sept 2025
I would just like to say that for the past couple of years. . I have been trying to change or update my SRd details on the website and to no help from custom care service it's just been 1 phone call after the next. . 1 email after the next. . no help at all. . Go to the office near me and they too cannot assist. . As a single unemployed mother of 3 kids. . This money actually helped me. . Now what happens? With all that outstanding money that I cannot get? No help from the system at all. .
1 reviews | Active since Jun 2020
I'm complaining about the service/ incompetence service from Sassa, last year March I turned 18 tried to apply for R350 system kept saying there's already an active application. Called Sassa March 2025 and was advised that someone used my id and there's a number linked and there'll flag it *****ulent, waited as advised that I must keep trying up to this say can't access anything....today I called spoke to Kanyisa who didn't know what she was doing only kept saying she wants to give me a reference number which I asked what is it for bcoz she hasn't assisted me yet. She only said she's escalating told her everytime I call impeding advised same thing she started being rude when I asked to speak to the Supshe said there's no supervisor and dropped the phone. Right now im not interested with sassa srd I need the issue resolved as I need to apply for nsfas kindly revert with a meaningful feedback
1 reviews | Active since Jun 2020
I'm complaining about the service/ incompetence service from Sassa, last year March I turned 18 tried to apply for R350 system kept saying there's already an active application. Called Sassa March 2025 and was advised that someone used my id and there's a number linked and there'll flag it *****ulent, waited as advised that I must keep trying up to this say can't access anything....today I called spoke to Kanyisa who didn't know what she was doing only kept saying she wants to give me a reference number which I asked what is it for bcoz she hasn't assisted me yet. She only said she's escalating told her everytime I call impeding advised same thing she started being rude when I asked to speak to the Supshe said there's no supervisor and dropped the phone. Right now im not interested with sassa srd I need the issue resolved as I need to apply for nsfas kindly revert with a meaningful feedback
Hellopeter has tracked SRD Service Centre across 16 reviews. SRD Service Centre hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used SRD Service Centre? Write a review to help others decide.