Is this a legitimate business? Non delivery of paid goods.

I purchased a bed from them on 20 February 2023 and today is 13 April 2023. Everything was paid for on the 20th Feb and I received a call from them saying that my bed is now ready and awaiting their courier guy to deliver. This confirmation was about 2 weeks ago. Now I'm struggling to get through to them and getting voicemail. I fear that this business has taken my money and run without delivering my goods.