APPALLING MEDICAL AID SERVICE

I underwent a back operation on 1 July 2019. With every account from hospital to doctors there have been non-payments. The most wonderful excuse for non-payment of any account is immediately "no authorisation" - a BLATANT LIE!! How would the doctor proceed with the operation if authorization was not received? The next excuse is : "charged above medical aid tariffs" - ANOTHER BLATANT "LIE" AND INCOMPETENCE. Service with SQUARED HEALTH is non-existent. It is 6 January 2020, and the doctor IS STILL NOT PAID IN FULL!! 6 MONTHS AFTER the operation!! What a disgrace!! I forwarded a claim for my first visit to the same doctor, ONE (1) MONTH after the allowed time frame and it is refused, I should have asked the doctor's room to forward it on my behalf. I was at home for 4 months, in pain, went through a major back operation the last on my mind was a claim. When I had everything under control upon my return to work 'n forwarded the claim - ONE (1) MONTH LATE, but it is considered as STALE. This is how it works with SQUAREDHEALTH - if you do not FIGHT to get the BLATANT "LIES" out of the way the service provider will never be paid and I as the patient would have to pay myself!! That for a medical aid where I paid R 5921 per month in 2019, and that is for a single member alone. So SQUARED HEALTH can either use "lies" and NOT PAY at all, OR pay even SIX (6) or more MONTHS later. That is fine with them. How is that justified? I miss, WITH GOOD REASON, ONE MONTH on a claim of R 1 000 but SQUAREDHEALTH can use any excuse to NOT PAY AT ALL or after the member/patient had to put up a HUGE FIGHT pay 6+ MONTHS LATER!! To each and every person out there, please read all reviews on medical aids, ask friends and family BUT PLEASE: stay away from SQUAREDHEALTH!!