TJ
Tanweer J

1 reviews | Active since Mar 2024

12 Mar 2024, 15:26

Faulty Vehicle no after sales

We purchased a vehicle in September 2023. Was assured it was good condition and fully serviced. Immediately we had battery issues which was replaced then a crack on the windscreen appeared. It wasnt noticable since hit was hidden behind a dekra sticker, only when the crack started getting bigger it became visible. The clutch started giving issues as well. At this point we only had the car for two months. We been calling JJ for months and each time "Management will provide feedback" . We eventually contacted Mohammad which he said will speak to hyandai but to this day still nothing. It's absolutely shocking the poor service.

0
Replies (3)
Squadcars
Squadcars's reply12 Mar 2024, 15:38
Official
Hi Tanweer. 
We apologize for he poor service. We will run a small internal investigation to find out what happened. We appreciate your honesty and hope that this will never happen again in future. 

TJ
Tanweer J's update12 Mar 2024, 16:22
Reviewer Update
Frankly speaking I would appreciate a response by no later than the 14th of March 2024. It's been months now. As a generic response will not be sufficient as this will be taken further. I'm allowing you guys to correct yourselfs.
Squadcars
Squadcars's reply13 Mar 2024, 10:22
Official
Please expect a call from my sales manager, Junaid.