MJ
Mike Johnnesburg1982

1 reviews | Active since Sept 2016

23 Sept 2016, 14:30

The worst part of my building experience

<p>Brendon Meyer and Tracey Meyer are consistent lierers and the worst service and product installation of our entire build. Things start off quite impressive as they sell you great diagrams of what you will get. Once you have paid your deposit the problems begin. No delivery once installation commences, shocking work, Windows missing handles, frames warping, and they then start their excuses. These include driver strikes, mist, and they are only ever two weeks away. After months you have to get other suppliers to do what you have paid them to do. Stay away </p> <p>Brendon Meyer mobile remains off: +27 (83) ********** </p> <p>Tracey Meyer is ********** <p>Graham answers phone calls and makes up excuses on why Brendon is unavailable. </p> <p>Their final excuse was the gate turns them away all the time. </p> <p>Sqs Aluminium </p> <p>Contact Us: ***<br /> ********** </p> <p> </p>

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Replies (1)
Sqs Aluminium
Sqs Aluminium's reply23 Oct 2016, 20:36
Official

Mike Eilertsen CEO of Live Out Loud

It never crossed my mind that a person of your statue would go out of your way to run a company down like you do because you could not get your way from the beginning of the order til the end. Lets go through the facts now for the public to really know who you really are. Its so wrong for a company to respond like this but the public must know the truth.

  1. Payment terms could not be adhered to. Deposit was short paid, took additional week to get balance paid. Next payment short paid, took a furthe rto week to get payment. Continued to demand service, while payment terms weren't being met. ( got proof of payments )
  2. Once payments required has been made, on site job was completed within 5 days.
  3. Project was signed off (signed job card on file) where you stated that our team needed to clean the door rails once your contractors were complete. Our team was on site the next day to attend to an issue with 1 door. After which final settlement was made by yourself. None of the mentioned issues were listed or noted on day of handover.
  4. Almost three months after handover, we received a call to send a team to clean the door rails (which had now been in your possession for this period). We had attempted to send our team out 3 times, where we were instructed by the security at your complex that they could not enter, due to the it being too late in the day????? Our team had been arriving anytime between 12pm and 3pm.
  5. Your Wife was in contact with us to fetch drivers at the security, we were in the process of make arrangements to send the team on a date that suited Candice and ourselves (considering we did have existing sites we were working on). I then received an extremely rude telephone call from yourself, demanding i be at your premises to sort out a whole list of issues (which we were unaware of). I took great offence to the manner in which you dealt with me that day, after explaining the process we had been going through.
  6. We then receive the above Hello Peter complaint about a whole host os issues and incompetence on our behalf, which to date had not been communicated to us. To further add insult, we received a R0.01 eft with a inappropriate reference. This behaviour is extremely unprofessional from a member of business who advocates such high standards as yourself
  7. Mike you really did not have to lie and do what you did to get my attention. SQS Aluminium would really of liked to come and clean the cement out of your rails as per your hand writing on signed job card but Any person that is abused verbally will walk away.
  8. I really do apologise on behalf of SQS Aluminiums for not agreeing to do a payment plan to suit your needs, if we did i think your whole experience would of been to your standards from start to end.