1 reviews | Active since Mar 2009
Be warned SQS Aluminium / Brandon Meyer is unreliable ************* and have no integrity
<p> </p> <p>Install aluminium glass door & window in March 2016. Glass door has now moved which results in difficulty to open and lock the door. Trying for the last three weeks to have the door fixed. Call SQS Aluminium over 10 times while Brandon and Graham never return any calls, Brandon make appointment but did not keep the appointment and also did not both to call.</p>
SQS arrived at 14H50 when appointment were for 9H00 / 9H30 and repositioning the glass witin the frame.
Work completed at 16H15
All this could have been avoided if they only provided customer service, return calls, keep customers updated and keep to their promises
SQS arrived at 14H50 when appointment were for 9H00 / 9H30 and repositioning the glass witin the frame.
Work completed at 16H15
All this could have been avoided if they only provided customer service, return calls, keep customers updated and keep to their promises
Firstly i take full responsibility and accountability for not being able to attend to your repairs within the time line you had wanted. As discussed with you telephonically, we would only be able to attend to the repair the end of the following week. This was due to the current sites we were working on, we had encountered some delays and were behind with our new installations.
During our conversation we had confirmed an appointment for the following Thursday / Friday. We were then able to assist sooner than we had indicated originally, and made an ALL DAY APPOINTMENT. Our team had 2 deliveries to complete and then would attend to your repair, which they duly did.
I really do apologise for the inconvenience caused in any way but its not the way you start its the way you end it.
Please don't hesitate to call again for any further queries.
Firstly i take full responsibility and accountability for not being able to attend to your repairs within the time line you had wanted. As discussed with you telephonically, we would only be able to attend to the repair the end of the following week. This was due to the current sites we were working on, we had encountered some delays and were behind with our new installations.
During our conversation we had confirmed an appointment for the following Thursday / Friday. We were then able to assist sooner than we had indicated originally, and made an ALL DAY APPOINTMENT. Our team had 2 deliveries to complete and then would attend to your repair, which they duly did.
I really do apologise for the inconvenience caused in any way but its not the way you start its the way you end it.
Please don't hesitate to call again for any further queries.
Firstly i take full responsibility and accountability for not being able to attend to your repairs within the time line you had wanted. As discussed with you telephonically, we would only be able to attend to the repair the end of the following week. This was due to the current sites we were working on, we had encountered some delays and were behind with our new installations.
During our conversation we had confirmed an appointment for the following Thursday / Friday. We were then able to assist sooner than we had indicated originally, and made an ALL DAY APPOINTMENT. Our team had 2 deliveries to complete and then would attend to your repair, which they duly did.
I really do apologise for the inconvenience caused in any way but its not the way you start its the way you end it.
Please don't hesitate to call again for any further queries.
Firstly i take full responsibility and accountability for not being able to attend to your repairs within the time line you had wanted. As discussed with you telephonically, we would only be able to attend to the repair the end of the following week. This was due to the current sites we were working on, we had encountered some delays and were behind with our new installations.
During our conversation we had confirmed an appointment for the following Thursday / Friday. We were then able to assist sooner than we had indicated originally, and made an ALL DAY APPOINTMENT. Our team had 2 deliveries to complete and then would attend to your repair, which they duly did.
I really do apologise for the inconvenience caused in any way but its not the way you start its the way you end it.
Please don't hesitate to call again for any further queries.