WB
Willem B

1 reviews | Active since Mar 2015

04 Jan 2025, 10:59

Three cheers for The Spy Shop SA

Late last year (December 2024) sometime I wrote a negative review about The Spy Shop SA. This review is a corrective review to counter my previous review after everything was sorted. The website account password issues were sorted. There was some negligence within the admin side of a staff member that never relayed the proof of payment to finalize the order. After that was sorted, the courier company "lost" the package. Another package was made up according to my order and dispatched which was delivered. The interaction with James at the Spy Shop SA was a blessing. Very professional assistance and assurances were provided by him. He went out of his way to rectify all the mishaps and it was sorted relatively smoothly after he got involved. Thanks James and keep up the good customer relations.

0
Replies (0)