Poor customer service

This is mrs. Amelia Vink. We purchased a bed from Rochester Springs Mall. a Sealy posture pedic. We had to exchange the bed due to mattress failure. The manager, Marine informed us that it was the end of a range bed. We had to pay in R2500.00 for another Sealy bed. Six months down the line we have a problem with the base of this bed that collapsed. The manager Marine told us that when they deliver the bed, our **** broke the base and they wrote it on the delivery note. She further said that she phoned my husband, he says she never did. So if my **** broke the base with delivery how come the wood inside under the cardboard took six months to break. How come it took us six months to see that this base was damaged with delivery. What utter nonsense. So we have paid R10,000 for a queen size bed that is just *******. I will never buy anything from Rochester ever again and the attitude of this manager stinks in any way. So who will clear this matter for us. Rochester furniture or Sealy beds. I am beyond fed up. I need someone to solve my problem and I don't want to talk to the manager of Rochester Springs mall ever again.