Paid products NOT received

I ordered online springreen wheatgrass of R850 & made payment on 6 March. I received an e-mail order no 674 from Evonne. I e-mailed & smsed Evonne to find out what time I would receive my order as waited the whole day to receive this As delivery on Wednesday. I have not received the R850 order I paid for & no response from Evonne.