1 reviews | Active since Dec 2017
Zero Customer Service!!!
Order 875688 was supposedly sorted on 27 Nov 2017 yet still no refund 11 days later, no reply to numerous emails and multiple calls to Spree leave me with a repetitive voice recording saying they're experiencing high call volumes... Constantly? All day, every day?Really?
As per Spree Support email:
"Your refund to card for R279.00 has been processed. Please allow 3 to 7 working days for the funds to reflect in your account. Please note that sometimes, the refund may show up against your order date. Please check your statement against the date you placed the order, if you do not see it in the recent transactions. We trust all is in order. Kind Regards, Aviwe
I'm officially ANNOYED!
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Best regards,
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Best regards,