1 reviews | Active since Jun 2016
Worst Service Ever - SPREE.co.za
<p>I ordered items from SPREE.co.za on the 30th May, and still haven`t receive delivery. I have been calling them daily, and all they could say was, that their warehouse in JHB, are working 24/7 to get all the orders out. I do buy from SPREE on a regular basis, and have always received the best service, but this is definately the last time. Not a happy customer at all. I have also been emailing their support team, and they delete my emails before reading them - so disrespectful.</p>
Hi Ilke
Our apologies for the impact our Johannesburg warehouse backlog has had on your order.
Our mailing system does not have the capacity to respond to the system generated read receipts, thus the deleted email confirmation which you have received. We however do receive all emails and aim to respond to all emails received.
We have since received confirmation that your order has been dispatched and handed over to our courier partner and delivery will be completed within 2-3 working days.
Our apologies for all the frustration caused.
Warm regards
The Spree team
Hi Ilke
Our apologies for the impact our Johannesburg warehouse backlog has had on your order.
Our mailing system does not have the capacity to respond to the system generated read receipts, thus the deleted email confirmation which you have received. We however do receive all emails and aim to respond to all emails received.
We have since received confirmation that your order has been dispatched and handed over to our courier partner and delivery will be completed within 2-3 working days.
Our apologies for all the frustration caused.
Warm regards
The Spree team