YZ
Yvette Z

1 reviews | Active since Apr 2013

10 Nov 2017, 20:35

Worst service ever

I ordered products for the first time online. Everyone said that this was a great site. I ordered on the 14th of October, they delivered within 5 days but one product didn't fit. I requested a return but they only collected the shoes on the 3rd of November. I paid R600 for shoes and was without shoes and they took three weeks to collect. My size was sold out but they finally had it in stock so I asked that they deliver the correct size. I placed the new order on the 6th and they delivered in the 10th but the shoe size is a 3 even though the box says a 6. So once again I don't have shoes. I have called them 6 times to complain. I am furious. I paid for a product and once again a month later I am still without shoes. Worst expect ever shopping online and I will never use Spree again!!!

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Nov 2017, 11:00
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team

Best regards,