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Nomonde N

1 reviews | Active since Nov 2013

21 Oct 2016, 08:51

Worst Service Ever

<p>I ordered a dress from spree, delivery was done on the same day. I was over the moon, couldn't believe that they are so good. Well my experience was short lived, i took out the dress material was not what it looked like on the catalogue and the dress was too big. So i decided to return the dress to spree. i logged a request for the dress to be picked up on the 5th October, today it is the 21st and i am still waiting for them to take the dress and refund me. Each time they promise it will be done today, i am stuck at home because i am waiting for them but they are not coming. every time they claim the courier could not get hold of me. I do not have any missed calls. I spoke to Zandi and Justin, and a few other people they all make empty promises. I will never emcourage anybody to buy from spree, this was my 1st and it is the last time.</p>

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Replies (2)
Spree.co.za
Spree.co.za's reply21 Oct 2016, 17:04
Official

Hi Nomonde

Our apologies for the inconvenience caused.

Please provide us with your order number and we will follow up with our logistic team concerning the collection of your order.

Warm regards

The Spree team

NN
Nomonde N's update24 Oct 2016, 17:07
Reviewer Update

********** 34, still waiting for dress to be collected and money to be refunded.