WORST ONLINE STORE

I made a black Friday purchase on the 24th November. I have still not received my purchase. When I called the customer care line, they said they were unavailable. I proceeded to write an email to them detailing my query, to which I received a "not read" receipt and then a survey question on how I experience their customer care. No response, apology or inquiry was ever made into my email query.

today I called again and after a 10min wait I was informed that my package was lost and that the items I had purchased were all sold out and could not be reordered. I am now receiving a refund.

I did not want the refund, I wanted the merchandise that I purchased. Spree's customer care and service is well below par and definitely inferior to that of Superbalist. I will never make a purchase on Spree again.