1 reviews | Active since Nov 2017
WORST ONLINE SHOPPING EXPERIENCE BY FAR
Good Day All, I would like to share my spree shopping experience with you. on the 24th November 2017 I log on to spree to purchase the black Friday deals which like everyone was rather excited as I viewed the deals i selected many items and selected the EFT option. Anyways by 7.58AM I did the EFT and sent the POP immediately to spree support. I hear nothing from them at all about orders been dispatched. So on Friday afternoon I called the call centre and someone there assured me my payment will be allocated. Great! so on Monday i do a follow up and i was advised that they don't have stock of any items i purchased. Frustrating but anyways there was nothing i could do so i requested a refund on Monday 27.11.17. so i still didn't receive my refund and today's 30.11.17, I give Spree a call and I was advised that Spree didnt even attend to my refund and If i didnt call today it wouldn't have been actioned. Customer service and follow ups from Spree is terrible i would not recommend them to anyone.
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
