1 reviews | Active since May 2017

28 Feb 2018, 06:20

Worst online shopping experience

I ordered size 5 boots online more than a month ago. They delivered one boot size five and the other size 6. I followed their procedure for returns. A courier that brought the items was supposed to come and collect the item but they would just call to arrange courier and never pitched up to collect. I called their customer support numerous times but nothing happened despite promising to solve it. Up to now I have not yet received my refund!!

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Replies (1)
Spree.co.za
Spree.co.za's reply28 Feb 2018, 12:41
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team