Where is my refund? Not store credit!

<p>I have never been so disappointed!</p> <p>My return ********** 58 and order ********** -1 which could not be fulfilled, I asked for a refund on both yet received a store credit when there is nothing else I want. I called about this last week and have emailed more then twice to not receive a response at all.</p> <p>I have never received such bad service from Spree and am highly disappointed with this service, at this rate I will not be ordering from you again.</p> <p> </p>