1 reviews | Active since Jun 2017

13 Jun 2017, 10:47

Where is my order???????? ***

<p>Your lack of communication is absolutley disgusting to say the least. Emails go unanswered. Either delivery my package by tomorrow or refund me immediatly. </p>

0
Replies (1)
Spree.co.za
Spree.co.za's reply20 Jun 2017, 15:56
Official

Good day Megan

Thank you for your message.

I see that your order had an estimated delivery time of approximately 2 to 5 working days for delivery and am happy to see that your parcel was delivered last week Wednesday. Trust all were received in good order.

It is disappointing to see that you have not received a reply to your email to our support team last week. This is poor of us and I can assure you that is genuinely not our intention to ignore our customers. Please accept my apologies on behalf of Spree for your obvious disappointment here.

Please allow me to conclude and close that communication within the next few minutes.

Please let us know if you have any further questions or concerns.

Kind Regards
Spree Team