When you ask for a refund and it's been more than a month.

On the 18th Oct I received an email from Spree stating that one of the tops I ordered are no longer in stock. I received this after doing my EFT. In the email they specified that I have been given a store credit however, if I'd like a refund all I have to do is reply to this email. I rep**** saying that I'd like a refund. In the second email, they asked for my banking details which I gave them.

I never got my refund to date. It's been more than a month.

These are all the people that I spoke to but weren't able to do anything: Tammy Eugene

Tammy was the first to "help" me and and asked for my details so that she could ensure that my refund was done. 8 days later still nothing. I then sent another email and Eugene rep**** to it, asking for the EXACT SAME DETAILS that Tammy asked for. Needless to say I gave that to him and just like Tammy, he was useless.

When will I expect my refund....2018??????????

Have always been a valuable, regular customer. Unfortunately things are going to change.