1 reviews | Active since Dec 2014
very poor service from call centre
hi<br> since last year , what happened to the customer service at Spree.??..as a very good customer , I expect an on time service. instead your call centre people sounds like a irritating recording, they just refuse to go the extra mile to assist. they refuse to make the customer comfortable and the impression they give me is the that your customs are not important to you. they like robots who cannot think out the box. they never return your call either, cause they not allowed to<br> it sad, how the customer service has Deteriorated.<br> Spree you are letting your south African designers down. I love to shop at spree however the after service is pathetic.<br> <br> I really do hope you up your [URL Removed] to takealot and kahalari, you are behind with customer after service assistance.<br> wake up spree!!<br>
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per our telephone conversation we will process your store credit and request of the courier to close the open collection on your name.
We acknowledge your frustration and we are working on resolving the issue for you.
Kindly note the time frames as discussed.
Kind Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per our telephone conversation we will process your store credit and request of the courier to close the open collection on your name.
We acknowledge your frustration and we are working on resolving the issue for you.
Kindly note the time frames as discussed.
Kind Regards,
Spree Support
