useless

So after my last report on Hellopeter, Spree commented and said they will get back to me - i have not received any feedback OR refund..now, what am i to do if they still don't respond to emails and the call centre is permanently unavailable. It was said the refund was processed on the 8th but they have not investigated as to why it is not in my account....<br> <br> My previous report:<br> hi there, on black friday i purchased a few dresses. I did not mind the long wait for my package to arrive because i understand the fact that there was an overload of orders. It did however bother me that all the dresses were waaaay smaller than the average e.g Large and the pictures are deceiving. So i returned all of the dresses, but under two different return requests. The first refund i did receive, but the second one i am still waiting for up to today..i returned all the dresses in the same box at the same time, how difficult can it be to refund everything on the same day..to make matters worse, customer care was not of much help either....spree is good in taking your money, not so good in refunding it...Its not a big amount, but the fact that nothing is being done and i get no response annoys me!!