JB
Jeandre B
1 reviews | Active since May 2011
10 Dec 2015, 07:56
[URL Removed] fail to respond to delivery queries
I have placed an order with [URL Removed] on Monday 7 December at 07h20 and paid for my order via Master Card. Spree confirmed the order and when I log into my account it says that my order has been dispatched with the courier already on Monday 7 December, however, I have not received my order yet.<br> <br> I have sent 3 emails to Spree since Tuesday inquiring about my order, but they simply don't respond to my emails with feedback.<br> <br> I normally only receive a response from them if I log a complaint on Hellopeter.
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Spree.co.za's replyOfficial
10 Dec 2015, 11:58Hello Jeandre B,
Our sincere apologies for your frustration.
We note that your parcel has been delivered.
Orders are normally delivered within 2-4 working days.
We apologise for the lack of response to your emails.
Warm regards
The Spree team
Our sincere apologies for your frustration.
We note that your parcel has been delivered.
Orders are normally delivered within 2-4 working days.
We apologise for the lack of response to your emails.
Warm regards
The Spree team
Spree.co.za's reply10 Dec 2015, 11:58
Official
Hello Jeandre B,
Our sincere apologies for your frustration.
We note that your parcel has been delivered.
Orders are normally delivered within 2-4 working days.
We apologise for the lack of response to your emails.
Warm regards
The Spree team
Our sincere apologies for your frustration.
We note that your parcel has been delivered.
Orders are normally delivered within 2-4 working days.
We apologise for the lack of response to your emails.
Warm regards
The Spree team