LM
Lebogang M

1 reviews | Active since Jul 2016

28 Jul 2016, 20:34

Unsatisfied customer with regards to my refund

<p>I bought a pair of jeans which I have since returned to Spree.co.za on the 14th of July. They did however acknowledge my request and on the 20th of July one of their consultant asked if I'd like to have the refund paid into my bank account or a store credit and I've opted for store credit. </p> <p>Till to date I haven't heard anything from them and my emails are not being rep**** to anymore.</p> <p>Highly disappointed with the spree customer service!!!</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply29 Jul 2016, 09:30
Official

Hi Lebogang

Our sincere apologies for this experience.

We are urgently following up with our finance team to mark this as urgent.

We will revert shortly.

Warm regards

The Spree team