GE
Gideon E

1 reviews | Active since Jan 2016

02 Jun 2017, 08:34

Unprofessional service

<p>I ordered a pair of shoes on the 26th of May 2017 and it stated that it would take 2- 4 working days for delivery which is fair enough. But after the 5th working day they e-mailed me to say that they are sorry, but they failed to deliver my order because they are very busy. So I emailed them the next day asking if they can give me a brief description of maybe when my order will arrive? So far no response from them at all? It is not how they portray themselves referring to service wise. It is the 2nd of June 2017 and I would like a answer .</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply06 Jun 2017, 18:16
Official

Hi Gideon

We are terribly sorry for the experience received, This is definitely not the impression we would like our customers to have.

We are currently experiencing delays in delivery, Our warehouse Team is working around the clock to get orders out.

Your order has now been dispatched, We believe the couriers made contact to arrange delivery.

We will be calling you shortly to confirm.

Kind Regards
Spree Team