AM
Anda M
1 reviews | Active since May 2015
27 May 2015, 09:18
unhappy Customer
So you guys just respond to our complaints in order to look good and act as if our complaints will be attend to? Up to this stage I haven't received any way forward about my order instead my on line status changed to \Refund to Card"as to who requested that I have no idea it's clear that you don't value your customers and that is very disappointing. Please don't bothe reporting or calling me just keep the money."""
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Spree.co.za's replyOfficial
27 May 2015, 10:06Hello MynameisA,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
The refund ***-1 was processed on the 19th of May. Please note that credit card refunds take between 3 to 10 working days to reflect in your account.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
The refund ***-1 was processed on the 19th of May. Please note that credit card refunds take between 3 to 10 working days to reflect in your account.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support
Spree.co.za's reply27 May 2015, 10:06
Official
Hello MynameisA,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
The refund ***-1 was processed on the 19th of May. Please note that credit card refunds take between 3 to 10 working days to reflect in your account.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
The refund ***-1 was processed on the 19th of May. Please note that credit card refunds take between 3 to 10 working days to reflect in your account.
We apologise for the delay and any inconvenience caused.
Regards,
Spree Support