RT
Raymond T

1 reviews | Active since Dec 2012

06 Jun 2017, 10:28

Unbelievable Service

<p>I placed an order on 25 May 2017 and promised delivery date was 01 June 2017, today is exactly 11days since i placed an order and 6days past promised delivery date. My order is not even packed yet??? Spree call centre says they have a backlog, really after 11 days??? I feel like i ordered from overseas. They cannot even pack my order how horrible.</p> <p> </p>

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Replies (1)
Spree.co.za
Spree.co.za's reply08 Jun 2017, 11:40
Official

Good day

Our apologies for the delayed delivery of your order.

Despite putting measures in place to deal with the surge in orders, our warehouse is taking longer than expected to pack and dispatch some customers’ orders.

We hate to disappoint our shoppers. Our team is working around the clock to get your parcel packed and to you as quickly as possible.

Please keep an eye on your mailbox for updates regarding your delivery.

Warm Regards
Spree Team