KS
Karla S
1 reviews | Active since Apr 2013
04 Dec 2017, 09:10
Unaceptable
What a disappointing experience with Spree. My order was delivered to my neighbor not me. I only received half of my order. The shoe sizes I selected on the website was UK sizes. The shoe sizes they sent me was totally incorrect due to it being European sizes and it did not correspond with with the UK sizes. My e-mail queries has not been responded to. I phoned the call center, held for 13 minutes and then I got cut-off. When my query is eventually resolved with Spree I am going to delete the App and never order from them ever again.
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Spree.co.za's replyOfficial
17 Jan 2018, 13:30Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Best regards,
Spree.co.za's reply17 Jan 2018, 13:30
Official
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Best regards,