unacceptable responce

Hi.<br> I ordered from spree order nr: ***. as usual like I always order I have been getting a GREAT service until this particular order. They told me the order is out of warehouse via email as always. so this time it was taking long.i called them they gave me a track no OCT1T***4 and nr: *** FedEx their delivery company. I called them. I was told It was a temp guy working and he delivered yesterday on my address but the company was closed which was 14:00 which is impossible. the consultant in fedex said the security guy at my workplace did not allow the driver to get through. which is understandable everytime they delivery they call at the gate and I go collect. but not this time. I was given the nr of the driver he told me he does not have airtime to call me which I don't understand how is that my problem. I adviced him to send me a call back at the gate. I just had to because I wanted my delivery. I am complaining about spree because I ordered from them and not FEDEX. but if it was possible I would complain about fedex as well. this is unacceptable