ZE
Zainab E

1 reviews | Active since Jun 2016

16 Jun 2016, 13:21

Two weeks and i havent received my refund

<p>I am so frustrated and irritated with spree. </p> <p> </p> <p>I had called them 5 times and spoke to 5 different people and no one is helping.</p> <p> </p> <p>I only hear my refund has been processed but it 2 weeks and i havent got it . 2 people were suppose to email me after the call and havent responded . I had also put this on hellopeter last week and still no one is assisting me.</p> <p> </p> <p>I use to buy lots on spree however aftet this i will never buy again.... i alert everyone about this and no one should shop at spree ever!!!!!!</p> <p> </p> <p>The service is so pathetic. </p> <p> </p> <p>I want my money asap.... someone call me back now!!!!!!</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jun 2016, 08:34
Official

Good day Zainab

We are truly sorry for your frustration

Our main aim is to keep you happy at all times, it saddens us that there is a possibility of loosing you as a client

We will be sending your proof of refund shortly as it has been received from the Accounts Department stating your Account has been indeed refunded. We will be calling you shortly as we need to make everything right with you

Kind Regards

The Spree Team