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Pravasha M

1 reviews | Active since May 2009

12 Jul 2017, 11:25

Turn around times have gone down the drain

<p>I ordered a coat from Spree on the 08/06/2017. The coat took 2 weeks to get to me. I then returned the coat due to it not being what I wanted and in return I requested a store credit. The coat was fetched by a driver for Spree on the 22/06/2017. To date, I still havent received my store credit, no call or mail to advise whne this credit is going to be given to me. The service has gone to the dogs!</p> <p>I used to love this place for its promptness and efficiency and now they just cant cope. They should buck up or get OUT!</p> <p>I dont want a store credit anymore I want my money returned to my credit card as I doubt theres enough days in this year for me to receive my new purchase this year still.</p> <p> </p>

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Replies (1)
Spree.co.za
Spree.co.za's reply04 Aug 2017, 10:08
Official

Hi Pravasha

We are terribly sorry that you have encountered difficultly with your recent Spree order

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Again, our apologies for all the trouble and frustration encountered.

Warm regards

The Spree team