DR
Dimitris R

1 reviews | Active since Jul 2011

07 Jun 2017, 08:40

Too long to deliver and full of empty promises

<p>Today's date: 07 June 2017</p> <p>This is a copy and paste from spree.co.za today:</p> <p>"Sent to Warehouse<br />Our warehouse will be packing your order shortly.<br />Order placed on 27 May 2017</p> <p>Shipping Method<br />Standard - Delivery to your door within 2 - 3 working days."</p> <p>I send them an email on the 1st and it was ignored, I spoke to helpdesk agent on the 2dn of July and I was told that my order will be delivered on the 5th.</p> <p>As from today their warehouse still packing my order. They have been packing in for almost 2 weeks. They are very meticulous packers these guys.</p> <p>Ridiculous.</p> <p>Never had any problems with Zando.co.za</p> <p> </p> <p> </p>

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Replies (2)
Spree.co.za
Spree.co.za's reply07 Jun 2017, 12:01
Official

Hi Dimitris

Our apologies for the delayed delivery of your order.

Despite putting measures in place to deal with the surge in orders, our warehouse is taking longer than expected to pack and dispatch some customers’ orders.

We hate to disappoint our shoppers and our team are working around the clock to get your parcel packed and to you as quickly as possible.

Please keep an eye on your mailbox for updates regarding your delivery. We appreciate your patience and thank you for your support.

Warm regards

The Spree team

DR
Dimitris R's update07 Jun 2017, 21:37
Reviewer Update

The same kind of ******* I've been getting since last Friday

The fact remains that I can't see me getting my order any time soon