This is the first time I am using your services, and it is horrible!

<p>It has been almost a week since I request the return.<br />I have called your call center on Tuesday the 8th November to follow up with the request, and informed that it would happen the following day 9th November<br />I received a sms confirming that the pick up will happen on the 9th November<br />It is close of business 10th November and I am still stuck with what you keep promising I can return</p> <p>I am using my work address, and thus you are under the impression that I am sitting there all day waiting for your arrival. Had the 9th not been suitable I would have advised.</p> <p>I have waited the whole week, and now I will not be at work tomorrow.</p> <p>I don't want your shoes and I want my money back. If I leave the shoes in the office and they go missing, I stand to loose on R1000.00. Yet I keep on making these efforts so that I can quickly get my money back.</p> <p>This is not on! </p> <p>Lebo<br /> ********** 190</p>