The worst service in the world!

On the 18th of August I returned 2 items (poor quality!) and requested a refund. On the 30th of August only, I received an email confirming receipt of my return at their warehouse. On the 11th of September I enquired about my refund as I still haven't received it. On the 21st of September I received an email stating that my refund was processed and to allow 3 - 7 working days for it to reflect. On the 9 of October I called to enquire about my refund as I still haven't received it, I also requested a proof of payment and was promised that it will be sent within 48 hours, I still haven't received it. I have been waiting for 58 days now and have called and emailed numerous times to try and resolve it, but with no success! I will not recommend anyone to buy from Spree, you will regret it!