1 reviews | Active since Jul 2017
The only bit of shopping I have managed to do is sending error messages to them!
<p>On Monday 24 July I decided to finally but some items from spree after receiving an e-mail with what I thought were awesome discounts. Little did I know that all I would get is a ulcer from the process! I read the ts & cs (which stated that this needed to be my first purchase and I could not use it on sale items) carefully and loaded the voucher only to be told that my items DO NOT qualify!!! I called their call centre and was told that I have to send a screenshot to the support e-mail address. They didn’t even bother to give me a turn-around time for the query! I did just that and only got an answer today(4 days later) with yet another voucher that is giving me a similar error message and now I can’t even purchase some of the items that I had originally wanted as they don’t fit the criteria. nevertheless I removed those items in a last attempt of actually buying something and wouldn’t you know the voucher still does not work. I have never been so fed up with an online service in my life and i find myself once again sending an error message to their support team. I have absolutely no faith in their service!</p>
Hi Vuyo
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.
Again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Hi Vuyo
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.
Again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
