1 reviews | Active since Oct 2011
Terrible turnaround times!!!!!!
<p>Spree has always prided itself on being top fashion online store etc but this time I think it would have been more convenient for me to rather go to the mall and get the stuff. Whats the use of shopping online when you have to wait over two weeks to get your deliver...no feedback email or sms etc to update you on the delay. I had to phone them and keep getting the same "backlog" answer. I wanted to cancel my order and rather order from Zando or Superbalist as they deliver promptly....and was told that I have to wait to receive the order first before I cancel it.!!!! So frustrated right now!!!!!</p>
Hi Siphokazi
Our apologies for the longer than usual wait for your order.
Our Johannesburg warehouse has been impacted due to staff changes and in spite of the changes being anticipated, we have however been adversely affected by this.
As the situation stands, we receive constant updates from the warehouse as this is a moving part in our business and complete visibility is not always available. We would hate to further create an expectation which we could potentially fall short on.
Our team is however doing everything within their power to ensure that your parcel is dispatched to you without any unnecessary delays as we completely feel all your frustration.
We are terribly sorry for the experience.
Warm regards
The Spree team
Hi Siphokazi
Our apologies for the longer than usual wait for your order.
Our Johannesburg warehouse has been impacted due to staff changes and in spite of the changes being anticipated, we have however been adversely affected by this.
As the situation stands, we receive constant updates from the warehouse as this is a moving part in our business and complete visibility is not always available. We would hate to further create an expectation which we could potentially fall short on.
Our team is however doing everything within their power to ensure that your parcel is dispatched to you without any unnecessary delays as we completely feel all your frustration.
We are terribly sorry for the experience.
Warm regards
The Spree team