1 reviews | Active since Sept 2016

06 Sept 2016, 11:10

Terrible service!!! I will never use Spree again!!!

<p>Spree is not the website to do any online shopping. I ordered and paid for 5 items on 26 August and spree only delivered 1 item (Order ********** 34). I have since followed up and requested that they deliver the rest of my order. Spree customer service gave me a ticket number on 1 September which I cannot view using my spree login details. I followed up again on 5 September and I have not received any response since. This is actually theft because I paid for goods that I haven’t received and no efforts have been made to deliver them or otherwise refund me #SpreeMustFall #TerribleCustomerCare #IWantMyStuff</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply04 Aug 2017, 14:26
Official

Good day

Our sincere apologies for the delay in response

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team