Terrible service and worse responses to complaints

<p>I am horrified with your service - items from my order was cancelled due to unavailability and was promised R200 in vouchers for our inconvenience. I followed up 5 times already and are just ignored.</p> <p>Order ********** 13</p> <p>"We're really sorry for the inconvenience.</p> <p>We've already reimbursed you with store credit. If you'd prefer a refund, please let us know by replying to this email and we will gladly assist you.</p> <p>To compensate for this poor experience, we will be sending you a R200 Spree voucher over the next few working days.</p> <p>We understand and share your frustration. Rest assured that we will do absolutely everything we can to provide you with a much better experience the next time you shop with us.</p> <p>Regards <br />The Spree team"</p>