NJ
Nadia J

1 reviews | Active since Nov 2016

12 Jul 2017, 09:11

Terrible Service

<p>I am so disappointed in the service I have received from Spree, I ordered a parcel on the 5th of June, after 2 weeks I called and was told that one item will not be delivered. The refunded me and send me a R200 voucer, after that I made the mistake to place an order with Spree again, after 3 weeks I phoned and they said they will deliver, it has been 4 weeks and still have not received all the items I paid for. This is the worst service I have ever experienced. No consultant has phoned me or assisted me, I had to follow up and call regarding my orders.</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply04 Aug 2017, 10:06
Official

Hi TinkTinkie

We are terribly sorry that you have encountered difficultly with your recent Spree order

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Again, our apologies for all the trouble and frustration encountered.

Warm regards

The Spree team