AK
ALEXIA K

1 reviews | Active since Jul 2016

10 Jan 2018, 13:37

Terrible online store, customer service do not pick up the phone nor do they email you back

Tried contacting customer service to complain about the shipping address option on their site. You see they do not give you the option to deliver to your door, they only give you the option to deliver the goods to the nearest post office? Even though the option of door to door delivery is there - it does not work. Honestly? Anyway, after no joy with the phone call, I emailed them. Here is the reply: Will take my business elsewhere! Well done Zando and Take alot - pure joy working with you guys! Quick, efficient and affordable!

Bukho Qavane (Spree)

Jan 10, 13:23 SAST

Good Day Alexia

Hope this email finds you well.

Kindly contact our customer service on ********** to further assist you in this regard.

Warm Regards Spree Team

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Replies (1)
Spree.co.za
Spree.co.za's reply11 Jan 2018, 12:37
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team