!!!!!!!!!TERRIBLE CUSTOMER SERVICE!!!!!!!!

<p>On the 30th of January 2017 I had requested for an item of clothing to be returned to spree for a refund, to this day i have still not recieved my refund or heard anything from the Spree Team! My return is still pending for collection on the system, however, when i phone customer service they tell me that the return has been collected and has successfuly completed its quality check (on 3 Feb 2017). If this is the case, THEN WHERE IS MY REFUND?????? It is almost 2 Months since i sent the garment back to Spree and i have not heard anything from them, they cannot even update the progress of the return. </p> <p> </p> <p>When i phone customer service I am constantly having to repeat myself and once again hear the same story over and over again. You would think that after telling me that the garment has arrived and gone through the quality check that they would at least update it for me and certainly PRIORITISE my return as they have been avoiding it for over a month. </p> <p>I also don't want to hear that there are several returns that need to be processed! I have been waiting for ages! </p> <p> </p> <p>Spree Managemnet - this is truly unproffessional!</p>